diff options
| -rw-r--r-- | doc/index.markdown | 1 | ||||
| -rw-r--r-- | doc/solving-session-issue-windows-iis-ie.markdown | 19 |
2 files changed, 20 insertions, 0 deletions
diff --git a/doc/index.markdown b/doc/index.markdown index 234b6b79..09b39d9f 100644 --- a/doc/index.markdown +++ b/doc/index.markdown @@ -89,6 +89,7 @@ Using Kanboard - [Solving database migration issues](solving-database-migration-issues.markdown) - [Blank page after upgrading](solving-blank-page-issue.markdown) +- [Unable to open a session on Windows IIS and Internet Explorer](solving-session-issue-windows-iis-ie.markdown) - [Performances](performances.markdown) Technical details diff --git a/doc/solving-session-issue-windows-iis-ie.markdown b/doc/solving-session-issue-windows-iis-ie.markdown new file mode 100644 index 00000000..1ad3124b --- /dev/null +++ b/doc/solving-session-issue-windows-iis-ie.markdown @@ -0,0 +1,19 @@ +I'm not able to login with Internet Explorer and Microsoft IIS +============================================================== + +If you are not able to login and always get the error **"Username or password required"** even if you have entered the right credentials, +that means there is a problem with the session. + +For example, this is a known issue if you meet these criteria: + +- You are using a domain name with an underscore: `kanboard_something.mycompany.tld` +- You are using Microsoft Windows Server and IIS +- Your browser is Internet Explorer + +Solution: **Do not use underscore in the domain name because this is not a valid domain name**. + +Explanation: Internet Explorer doesn't accept cookies with a domain name with underscores because it's not valid. + +Reference: + +- https://support.microsoft.com/en-us/kb/316112 |